Orangesoft (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.orangesoft.com.my or use our services.

1. Information We Collect

• Personal Information: We may collect personal details such as your name, email address, telephone number, or other information you voluntarily provide when filling out forms or contacting us.
• Log Data: When you access our website, our servers may automatically record certain information such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
• Cookies: We may use cookies and similar tracking technologies to enhance user experience, analyze website performance, and personalize content. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Providing Services: To respond to your inquiries, process service requests, or fulfill any other service-related needs.
• Communication: To send updates, marketing materials, or newsletters if you have opted to receive such communications.
• Website Improvement: To monitor and analyze usage trends, improve site design, and enhance overall user experience.
• Security: To maintain the security and integrity of our services, including detecting and preventing fraud or other malicious activities.

3. Disclosure of Your Information

We may share your information:

• Service Providers: With trusted third-party vendors who perform tasks on our behalf (e.g., hosting, email services), under obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Orangesoft, our users, or others.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of such a transaction.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in those messages or contacting us directly.
• Delete or Restrict: Request deletion or restriction of your personal information where applicable under local law.

To exercise any of these rights, please contact us using the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We recommend reviewing the privacy policies of these sites before providing any personal information.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will take steps to delete such information promptly.

8. International Data Transfers

If you are located outside of Malaysia, be aware that your information may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer of your information to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant regulations. Please review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Address: SS-19-10, Stellar Suites, Jln Puteri 4/7, Bandar Puteri Puchong, 47100 Puchong, Selangor