Securities Industry Development Corporation (SIDC) had hired Orangesoft Interactive Sdn Bhd to undertake the revamping project for our Investor Education Department’s website “Malaysian Investor” (www.min.com.my). From the start, Orangesoft impressed us during the Request for Proposal (RFP) session. First, they were able to follow our instructions and requests accurately and carefully, making it very easy for us to understand them and vice versa. Our website was cluttered and not properly structured, and Orangesoft did very well by helping us to unclutter and restructure the layout in a much more systematic manner. From there, they showed us new sample designs and we were very impressed because they successfully made our website look better at such an early stage.
During their RFP, they also clearly explained the exact scope of services they were providing us, packages available and prices as well as the benefits and disadvantages of each selection. I can safely say that during the RFP, there was absolutely no confusion on our side and we understood every detail presented by Orangesoft. In fact, such is their IT expertise that I’m not sure if there’s anything that they can’t do!
Upon appointing them as our vendor, they were also very accommodating and responsive to our constant feedback and requests, and more importantly, they responded quickly. During the times when we had to make changes to the layout/visuals and buttons/icons, etc they patiently noted down our instructions and reconfirmed our requests, whether we interacted by emails or phone calls.
Of course, Orangesoft are also competitively priced, and in our opinion, when you factor in their excellent and fast service, ability to provide solutions and suggestions for problems as well as being very easy and pleasant to work with, they represent great value for money and are a highly recommended vendor. You will not be disappointed working with Orangesoft.